You’d boot up to that install media, but click Repair your computer on the main menu before proceeding with the installation. If you can’t get into the recovery screens, you can use the Windows installation media (disc or USB drive) for your particular version/edition to access the recovery tools. Select Troubleshoot > Advanced Options > System Restore.It should reboot to the recovery screens.If your PC boots to the Windows login screen, hold the Shift key, click the power icon, and select Restart.You can get to the recovery options of Windows 8, 8.1, and 10 by holding shift when rebooting from the Windows login screen. (If you don’t have a password set, leave that blank.) Select your Windows account name and enter your password. You’ll likely have to log on as a user.Select Repair Your Computer and press Enter.This action should bring up the Advanced Boot Options menu. Turn the PC on, and as soon as you see anything on the screen, press the F8 key repeatedly.Shut down your PC and locate the F8 key on your PC’s keyboard.To start the restoration process using System Restore, follow these steps depending on your OS version: Windows 7 You can usually bring up the Advanced Boot Options of Windows 7 by pressing F8 during booting. The System Restore feature must be enabled beforehand Windows enables it by default. Doing so doesn’t affect your personal files, but it does return system files and programs to the state they were in at a certain time. If the ransomware prevents you from entering Windows or running programs, as lock-screen viruses typically do, you can try to use System Restore to roll Windows back in time. This procedure includes entering Windows’ Safe Mode and running an on-demand virus scanner such as Malwarebytes. If you have the simplest kind of ransomware, such as a fake antivirus program or a bogus clean-up tool, you can usually remove it by following the steps in my previous malware removal guide. Removing ransomwareīefore you can free your hostage PC, you have to eliminate the hostage taker. But even if you haven’t backed up your files, you may have a chance to recover your data. A ransomware program called Locky has quickly become one of the most common types of malware seen in spam.Įncrypting malware-such as Locky-is the worst variant, because it encrypts and locks your personal files until you pay up.
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